The following conditions (’booking conditions’) form the basis of your contract with Aspect 2i Ltd (’we’, ’us’ and ’our’). References to ’you’ and ’your’ means all persons named on the booking, or any of them as the context requires (including anyone who is added or substituted at a later stage). References to ’class’ means all arrangements we contract to provide for you in relation to your chosen class as shown on our confirmation.
1. Full payment is required at the time of booking. A confirmation will be emailed or posted and it is not until we confirm acceptance of the booking in this manner that a contract comes into existence between us. Please check your confirmation immediately on receipt and let us know straight away if any information in this, or any other document we send you, appears to be incorrect as it may not be possible to make changes later without payment of any applicable charges.
2. Any cancellation by you must be made in writing and will only be effective when received by us. Your deposit and the balance once paid are not normally refundable if you cancel your course, but we can normally make a refund less a £25 per person handling charge if we receive another booking for your place (not applicable where the course is not full).
3. We reserve the right to cancel or make changes to any class. We will notify you as soon as possible if this happens. Should a cancellation or significant change become necessary, you will then have the choice of booking an alternative class (subject to availability) and paying the price applicable to that class or receiving a full refund of all monies paid to us. Compensation will not be payable and no liability beyond offering the above mentioned choices can be accepted where (1) we are forced to make a change or cancel as a result of unusual and unforeseeable circumstances beyond our control, the consequences of which we could not have avoided even with all due care or (2) we have to cancel because the minimum number of bookings necessary for us to operate your course has not been reached. No compensation will be payable and the above options will not be available if we cancel as a result of your failure to comply with any requirement of these booking conditions entitling us to cancel (such as paying on time) or where a change is a minor one.
4. In the event of the specified tutor being unable to attend due to illness or other circumstances beyond our control, another class leader will be provided. If this is not possible, then the class will be cancelled and the provisions of clause 4 will come into effect.
5. We reserve the right to change any of the prices, services or other particulars of our classes at any time before we enter into contract with you. If there is any change, we will notify you before we confirm your booking.
6. If you have special dietary or other requests, you should inform us of these at the time of booking. We will advise the relevant supplier of your requirements, but we cannot guarantee that such requests will be met, and will have no liability to you if such requests are not met (unless the request is related to a medical condition or disability and we have confirmed in writing that the request will be met). If you have any medical condition or disability which may affect your participation in your chosen class or any special requirements as a result of any medical condition or disability (including any which affect the booking process), please tell us before you confirm your booking so that we can assist you in considering the suitability of the arrangements and/or making the booking. In any event, you must give us full details in writing at the time of booking and whenever any change in the condition or disability occurs. You must also promptly advise us if any medical condition or disability which may affect your class develops after your booking has been confirmed.
7. The type of classs we offer require flexibility and must allow for alternatives. For this reason the outline itinerary and class description must be taken as an indication of what may take place on the class, and not as a contractual obligation on the part of the company.
8. We do not accept responsibility or liability for death, bodily injury or illness caused to you, unless arising from the negligent act and/or omission on our part or on the part of any of our employees (providing they were at the time acting within the course of their employment).
9. We both agree that English Law (and no other) will apply to your contract and to any dispute, claim or other matter of any description, which arises between us (except as set out below). We both also agree that any dispute, claim or other matter of any description (and whether or not involving any personal injury) which arises between us must be dealt with by the Courts of England and Wales only unless, in the case of Court proceedings, you live in Scotland or Northern Ireland. In this case, proceedings must either be brought in the Courts of your home country or those of England and Wales. If proceedings are brought in Scotland or Northern Ireland, you may choose to have your contract and any dispute, claim or other matter of any description which arises between us governed by the law of Scotland/Northern Ireland as applicable (but if you do not so choose, English law will apply).
10. You must communicate any perceived failure of the course or class to us whilst on the course, thus giving us the opportunity of achieving a satisfactory solution. Should this not be possible for any reason, your complaint must be made in writing to us within 28 days after the finish date of the course. For all complaints and claims which do not involve death, personal injury or illness, we regret we cannot accept liability if you fail to notify the complaint or claim entirely in accordance with this clause.
11. Except where otherwise expressly stated in these booking conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our obligations under our contract with you is prevented or affected by or you otherwise suffer any damage, loss or expense of any nature as a result of "force majeure". In these booking conditions, "force majeure" means any event which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Such events may include, (whether actual or threatened), war, riot, civil strife, terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire, epidemics / pandemics and all similar events outside our control.
12. When you book with us, you accept responsibility for any damage or loss caused by you. Full payment for any such damage or loss (reasonably estimated if not precisely known) must be made direct to the accommodation owner or manager or other supplier or to us as soon as possible. If the actual cost of the loss or damage exceeds the amount paid where estimated, you must pay the difference once known. If the actual cost is less than the amount paid, the difference will be refunded. You will also be responsible for meeting any claims subsequently made against us and all costs incurred by us (including our own and the other party’s full legal costs) as a result of your actions. You should ensure you have appropriate travel insurance to protect you if this situation arises.
13. Many of the services which make up your course are provided by independent suppliers. Those suppliers provide these services in accordance with their own terms and conditions. Some of these terms and conditions may limit or exclude the supplier's liability to you, sometimes in accordance with applicable international conventions. Copies of the relevant parts of these terms and conditions and of the international conventions are available on request from ourselves or the supplier concerned.