FAQs
We hope we have answers to your questions here. If not or you need further clarification then please do not hesitate to contact us.
- PHOTOGRAPHY WORKSHOPS, RETREATS AND TOURS - What is your approach to photography education, development and learning?
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At aspect2i, our landscape photography education is built around long-term photographic development rather than formula-driven instruction. Aspect2i provides landscape photography education through immersive retreats, online photography courses, individual tuition and long-term mentoring. Led by FRPS photographers Michael Pilkington and Paul Gallagher, our programmes focus on photographic development, editing with intent and helping photographers build meaningful personal work.
To learn more, please read our article 'Developing Photographers, Not Just Images' here.
- PHOTOGRAPHY WORKSHOPS, RETREATS AND TOURS - Do I need travel Insurance?
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Our terms and conditions require you to arrange travel insurance that covers against the usual risks such as delays, lost baggage, by airlines, accident, illness, etc. The price of the tour does not include insurance. Whilst COVID is still around you should ensure that your travel insurance covers this aspect.
- PHOTOGRAPHY WORKSHOPS, RETREATS AND TOURS - Can I cancel?
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Workshops and tours generally have to be cancelled no less than eight or 12 weeks (UK and International respectively) before they run. If you wish to do this then please get in contact. Deposits are not refundable unless we cancel the workshop or tour.
- PHOTOGRAPHY WORKSHOPS, RETREATS AND TOURS - Will I receive detailed information after booking?
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We will send out joining instructions and other material you may need (such as guidance on flights, hotels, meeting times, clothing, equipment) before the workshop or tour is scheduled to run. If you have any specific information needs before then please do not hesitate to get in contact with us.
- PHOTOGRAPHY WORKSHOPS, RETREATS AND TOURS - is there a minimum number required to run tours?
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Yes there is and this varies by tour. The tour will be confirmed 8 or 12 weeks (UK and International respectively) before it is scheduled to run. If you need to make additional travel arrangements then please ensure that these are flexible or wait for us to confirm the workshop or tour is going ahead. If we are not able to run the workshop or tour then you can have a full refund or transfer to another tour, workshop or class.
- PHOTOGRAPHY WORKSHOPS, RETREATS AND TOURS - is accommodation single occupancy?
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Yes it is. If you would like to share with another person then please contact us. Often a discount would be applicable and we will advise you of this.
- PHOTOGRAPHY WORKSHOPS, RETREATS AND TOURS - are hotels included?
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Hotel accommodation and what is included in terms of meals is described in the description of every workshop and tour. If you do not need this then please get in touch and we can offer discount on the price.
- PHOTOGRAPHY WORKSHOPS, RETREATS AND TOURS - do you cater for special diets?
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Yes. Let us know your requirements and we will pass them onto the hotel or venue being used.
- PHOTOGRAPHY WORKSHOPS, RETREATS AND TOURS - how much experience do I need to attend?
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Generally these are suited to all levels. If you are a real beginner then please call us for some further advice. If you are at all unsure of what level you are or whether a particular workshop is suited to you, please do not hesitate to call or email us. We would be very happy to help you select the right workshop.
- PHOTOGRAPHY WORKSHOPS, RETREATS AND TOURS - is there a minimum number required to run?
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Yes there is. If you need to make additional travel arrangements then please ensure that these are flexible or wait for us to confirm the workshop is going ahead. If we are not able to run the workshop then you can have a full refund or transfer to another workshop or class.
- PHOTOGRAPHY WORKSHOPS, RETREATS AND TOURS - is accommodation single occupancy?
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If it is included in the workshop, class or course, the yes. If you wish to share with another person then please get in contact with us. We can usually offer a discount in these cases.
- PHOTOGRAPHY ONLINE CLASSES - How long do I have access to the online learning videos and material?
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You have lifetime access to all course materials you are enrolled to. From time to time we will update videos and add new content and these will also be available to you.
- PHOTOGRAPHY ONLINE CLASSES - Why is online learning on another web site?
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We have a dedicated platform tailor made for our online courses and hosted by LearnWorlds. You can access all our courses at learnonline.aspect2i.co.uk. When signing up for a course for the frist time you will set up an account with a user id and password and you will use this to access all your courses from there on.
- PHOTOGRAPHY ONLINE CLASSES - I have forgotten my password or user id - how do I get these back?
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Simply follow the link https://learnonline.aspects2i.co.uk and click on 'sign in'. Here you can ask for a new password. Your user id is the email you signed up with. If you are having any problems then please get on touch and we will help you resolve the problem.
- PHOTOGRAPHY ONLINE CLASSES - Can I cancel?
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Online courses can be cancelled within 30 days from when you have subscribed. If you have booked the wrong course or want to move to another course then please get in contact with us.
- Digital books - I have lost my download link what can I do?
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Please get in touch with us so we can arrange a new link for you.
- Digital books - do I need anything special to read ebooks?
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Our digital books are in PDF format so can be read on most devices without any special apps or software.
- Print books - how much will postage and taxes be?
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Postage varies by book (ie the size and weight) and destination. When buying your book you will be presented with the postage costs at check out. Import taxes are the responsibility of the buyer. We will ship with a customs form stating that it is a book with a value of £10.
- Print books - my book hasn't arrived - what can I do?
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Please get in touch with us so we can investigate.
- Print books - you don't send books to the country I live in - what can I do?
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Please get in contact and we will see if we can make a special delivery for you.